Returns & Exchanges

At CarlinKit Limited, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn, unwashed condition.

3

Label and Ship

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

4

Receive Refund or Exchange

Once our warehouse inspects the items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing